Frequently Asked Questions
Please use the information below to find our most asked questions

General
We recommend you use them typically within the first 6 months for the best results, as the color and fragrances may begin to fade after over time. Our soaps will still clean after the smell and colors dissolve!
Yes and yes! Bulk orders can only be done with candles orders only. Please contact us through the “Contact Us” page, submit the form. If you see a product on the site that you would like to either customize or order multiples of, please email us directly at [email protected] with the information.

Shipping
The following shipping methods are available:
UPS Standard Ground (3 – 5 business days)
FedEx Ground (3 – 5 business days)
Note: Business days do not include weekends and it may not arrive for a weekend delivery for our shipping method. Please note that orders could arrive in multiple packages.
We deliver only within the 48 contiguous United States and should arrive in 3 – 5 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.
During peak holiday seasons shipping can take an additional 1-2 business days. Large orders may require additional time before shipping.
Free Shipping applies to any order more then $30 for a subtotal of current order.
Note: Total weight must not exceed 10lbs for eligibility for free shipping. Any order that weighs over 10 pounds will be subject to additional cost.

Returns & Updates
Orders are usually shipped out the next business day. Please contact us as soon as possible via the “Contact Us” page so we can work with you on updating your order.
It is your liability, as the buyer, to make sure your address is correct. If there is a mistake made, you are to notify us as soon as possible via the “Contact Us” page so we can change it on the shipping label, if possible.
If it has already shipped and is returned to us, we can contact you for shipping and resend it once your address has been corrected.
Please visit using the “Contact Us” page, submit the form using “Order Issues” and we will contact you directly to replace this order.
Or you may Call us directly at: (855) 272-8960